Refund

We want you to be fully satisfied with your order.

If for any reason you are not 100% satisfied with your order, please return it to us within 14 days of receipt for a refund or exchange.

We regret that for food safety reasons we cannot accept returns of honey jars that have been opened unless there is a defect in the product or you received the jars damaged.

Kindly contact us on papyshoney@papys.org if you have any questions about how to process a return or exchange it.